
The First Step of the Hiring Process
Covers Creating Your Career Profile

The First Step of the Hiring Process
The First Step of the Hiring Process
Your Career Profile with the US Postal Service
The USPS Career profile application is to be completed on the USPS website and can take up to an hour to complete. Before starting, find a quiet location and make sure you are using a desktop computer. You will need all your previous employment and experience information available to complete the application. You will have to create an account online, this requires a valid email address to set up the account. Applicants are not allowed to create multiple profiles, so make sure you use an email address to ensure you receive all communication. Preparing yourself before getting started is recommended, as the system will only allow you to stay logged in for 30 minutes at a time. You will be able to save your application if needed to complete at a later time.
Your Career profile provides the USPS with your previous work experience, physical capabilities and educational background. Once it is completed, you will receive an email request to take a personality assessment online. You must pass the assessment before moving to the next step of the process. If for any reason you fail the personality assessment, you may retake it in 7 days. The postal service will only allow applicants to take this exam twice before disqualifying the applicant. Answer the questions truthfully and consistently and you should not have any problems, remember this part of the process is to test your personal integrity and character.

Basic Requirements
- 18 years old at the time of appointment or 16 years old with a high school diploma
- United States citizen, permanent resident, or citizen of American Samoa or other U.S. Territory
- Recent employment history
- Ability to pass a criminal background check, drug screening, and medical assessment
- Safe driving record (if applicable to the position)
- Must be registered with Selective Service if applicable
Direct Links to USPS
As you will see the USPS is very brief on what they disclose in the application process. The hiring process was established to qualify applicants for entry level positions. Job Support Services provides all the information and support needed to expedite your applicant through the hiring process. The postal service any support with the application process.
Standard Overview of the Navigation of the job application process
Using the USPS Smart Search for applying for a specific job
Understanding the USPS Assessment & Examination part of the application
Step Three: Take the Postal Battery Exam
Every applicant is required to take either the postal exam 473, 474, 475 or 476. Each exam is specific to the position you are applying too. Taking the Postal Battery Exam is the most important part of the hiring process. A passing score is 70, but in order to receive an invitation to the interview you will need to score in the high 80’s to 90’s. You can only take the exam once every 4 months, so it is important to do well the first time.
Why Use Job Support Services?
Over 80% of all applicants fail to complete the hiring process due to being unprepared. Every applicant handles the stress of a timed exam differently, knowing what to expect is half the battle. The failure rates alone prove the case that preparation will increase your chances of getting hired. Click Start on the Video and listen to what our applicants say about our program.
Are you ready to apply for a Job and do not want assistance?
Applicants who have already registered with the USPS, do not want use Job Support Services or who have already taken the postal exam can continue directly to the USPS website by clicking the links below. If you change your mind you are welcome to come back and secure your materials and the level of support you require to get started.