Work from Home – CALL CENTER AGENTS

$18.00 per hour paid weekly

TellaMatics is currently recruiting Contract-to-Hire Clerk positions in your area. We are a strategic supplier and business partner hired to recruit applicants for full and part-time work from home call center agents. For immediate consideration please complete the online questionnaire and entrance assessments to be considered.

GENERAL DUTIES AND RESPONSIBILITIES

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Following call center “scripts” when handling different topics
  • Identifying customers’ needs, clarify information, research every issue and providing solutions

EXAMINATION REQUIREMENTS

  • Typing Test: Measures an individual’s typing speed and accuracy.
  • Troubleshooting: Curiosity and drive to get to the root of a problem.
  • Decision-making: Confidence to make sound judgments.
  • Communication: The ability to effectively communicate abstract topics.
  • Comprehension: The ability to interpret customer intentions, despite what they are asking/saying.

TECHNOLOGY REQUIREMENTS

  • Direct Internet Connection: Complete and pass connectivity test.
  • Working Laptop or Desktop: Complete and pass system diagnostics test.

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JOB RELATED QUESTIONS
Applicants will be required to have a working PC or Laptop that can pass a technology test for work purposes.
Applicants will be required to have a working PC or Laptop that can pass a technology test for work purposes.

ALL ENTRY LEVEL POSITIONS HAVE EXAMINATION REQUIREMENTS: All applicants for these positions have an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Mail Carriers must have a clear driving history for the past two years. Attention Applicants: By submitting your request you are agreeing to the terms and conditions of this site. You can review these terms here Terms & Conditions and Privacy Policy If you would like to contact our support team please click Contact US.